1. Definition of Personal Information
Personal information is defined as information that can identify an individual and information about an identifiable individual, which means a person can be identified by the information either directly or in combination with other information.
2. Collection of Personal Information
We collect and process your personal information only when we have a lawful basis to do so. Lawful bases include your consent, the fulfilment of our contractual rights or obligations, complying with applicable law, and the legitimate interests of us or third parties (provided that processing your data for a legitimate interest does not outweigh your rights and freedoms).
Examples of a legitimate interest include (i) analyzing user data to maintain and improve the Website for all users; (ii) providing you with access to our Website; (iii) providing you with up-to – date information about new features of our Website; and (iv) engaging third- party providers to deliver certain features of the Website. You may withdraw your consent or object to a legitimate interest at any time by contacting us at the email address provided below.
We collect, process, and retain personal information from you and any devices (including mobile devices) you may use when you use our Website, submit, post, or upload User Content, provide us information on a web form, participate in community discussions, chats, or dispute resolution, or when you otherwise correspond with us regarding our Website.
Personal information that we may collect may include:
Identifying information such as your name, addresses, telephone numbers, email addresses, and IP addresses,
Location data and demographic data such as your gender and age,
Any content that you submit, post, or publish,
Other content that you generate, or that is connected to you as a result of responding to submitted, posted, uploaded, or published content,
Any other information you provide us through a web form, through your participation in community discussions, chats, dispute resolution, or when you otherwise correspond with us regarding our Website, and Additional information we are required or authorized by applicable laws to collect and process in order to authenticate or identify you or to verify the information we have collected.
3. Use of Personal Information
We use the personal information we collect to:
Provide, improve, and personalize our content and services,
Communicate with you about our Website,
Provide you customer service,
Provide you with personalized advertising and marketing communications,
Detect, prevent, mitigate, and investigate fraudulent or illegal activities, and
4. Security and Retention of Personal Information
We retain your personal information as long as it is necessary and relevant for our operations. We may retain your personal information to comply with applicable laws, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, enforce our Terms and Conditions and take other actions permitted or required by applicable laws. After it is no longer necessary for us to retain your personal information, as determined by us in our sole discretion in accordance with applicable laws, we dispose of it in a secure manner according to our data retention and deletion policies.
In recognition of our legal obligations to protect your personal information, we have made arrangements to protect against unauthorized access, collection, use, disclosure, copying, modification, disposal, or destruction of personal information.